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Terms

Professional | Courteous | Committed | Friendly | Flexible | Experienced
Website and application design and development agency located in Frederick, MD

NuBiz Solution Terms of Service

Effective Date: January 1, 2025

Last Revised: July 21, 2026 (Revised)

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1. Project Initiation & Client Responsibilities (Revised July 21, 2026)

To maintain project schedules, the Client agrees to provide all requested materials, including but not limited to content, images, branding assets, access credentials, approvals, and other required information, within seven (7) calendar days of request unless otherwise agreed in writing.

If NuBiz Solution is responsible for creating content or gathering assets, project milestones will be mutually established.

Failure to provide required materials may delay the project. If a project remains inactive for more than thirty (30) consecutive days due to Client inaction, NuBiz Solution reserves the right to:

  • Place the project on hold

  • Reprioritize development resources

  • Close the project without refund

 

Restarting a dormant project may require additional fees.

 

2. Payment Terms (Revised July 21, 2026)

Payment requirements vary based on the nature, complexity, timeline, and total value of the project.

NuBiz Solution may require between fifty percent (50%) and one hundred percent (100%) of the total project cost upfront before work begins. The required payment amount will be determined solely by NuBiz Solution and specified within the accepted proposal, quote, invoice, or written agreement.

Unless otherwise stated in writing:

  • No work will begin until the required upfront payment has been received unless NuBiz Solution Agrees otherwise.

  • Any remaining balance is due before final delivery, launch, deployment, or transfer of ownership.

  • Late payments may delay project completion. 

 

Accepted payment methods include:

  • Credit Card

  • Debit Card

  • PayPal

  • ACH / Bank Transfer

  • Other approved payment methods

 

Acceptance of Terms (Added July 21, 2026)

By accepting a proposal, quote, or estimate, or by paying any invoice issued by NuBiz Solution, the Client acknowledges that they have read, understood, and agree to be bound by these Terms of Service, including any project-specific proposal, quote, invoice, Statement of Work, or addendum referenced therein.

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3. Revisions & Scope Changes (Revised July 21, 2026)

Projects include the number of revisions specified in the approved proposal, quote, or paid invoice, which constitutes the Client's acceptance of these Terms of Service.

Where unlimited revisions are included, they apply only to work within the originally approved project scope. Unlimited revisions do not apply to new features, scope changes, or additional functionality and are subject to reasonable use. NuBiz Solution reserves the right to limit or bill additional revisions if revision requests become excessive, repetitive, unreasonable, or constitute a redesign of previously approved work.

 

The following are considered out-of-scope work:

  • New features

  • Additional pages

  • Workflow changes

  • Platform migrations

  • Third-party integrations

  • Additional SEO work

  • Major design direction changes

  • New functionality requested after approval

 

Out-of-scope requests will be quoted separately before work begins.

 

4. Cancellation & Refund Policy (Revised July 21, 2026)

Cancellation requests must be submitted in writing.

If cancelled within seven (7) calendar days of project commencement, NuBiz Solution may issue a partial refund less:

  • work already completed

  • third-party expenses

  • a minimum administrative fee of twenty-five percent (25%)

 

No refunds will be issued:

  • after seven (7) days

  • after substantial work has begun

  • after development has been completed

  • after SEO work has begun

  • after branding concepts have been delivered

 

NuBiz Solution reserves the right to terminate any project due to abusive, threatening, or inappropriate client behavior.

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5. Intellectual Property & Ownership (Revised July 21, 2026)

Upon receipt of full payment:

  • The Client owns all custom deliverables specifically created for the project.

  • NuBiz Solution retains ownership of:

    • proprietary development methods

    • reusable code libraries

    • internal frameworks

    • automation systems

    • templates

    • development tools​

 

The Client is solely responsible for ensuring that all content and materials supplied by the Client comply with applicable copyright, trademark, licensing, and intellectual property laws. NuBiz Solution is responsible for any original content or licensed assets created or provided by NuBiz Solution. Third-party software remains subject to its own licensing agreements.

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6. Website Design & Development (Added July 21, 2026)

Website projects include only the functionality specifically outlined in the approved proposal or invoice scope.

Platform limitations, browser compatibility, third-party application behavior, and vendor updates are outside NuBiz Solution's control.

Additional functionality requested after project approval may require additional development fees.

 

7. Custom Web Application Development (Added July 21, 2026)

Custom applications are developed according to the approved specifications.

Changes to business logic, workflows, APIs, database structure, payment processing, automations, or user permissions after development has begun may require additional estimates.

NuBiz Solution cannot guarantee compatibility with future third-party software updates.

 

8. Website Branding (Added July 21, 2026)

Branding services may include:

  • Logo placement

  • Typography

  • Color palette selection

  • Website visual identity

  • User interface design

  • User experience recommendations

 

Unless otherwise stated, branding services do not include trademark registration or legal availability searches.

 

9. SEO Services (Revised July 21, 2026)

SEO services are provided using current industry best practices.

Services may include:

On-Page SEO

  • Page title optimization

  • Meta descriptions

  • Header optimization

  • Image optimization

  • Internal linking

  • URL optimization

  • Schema markup

  • XML sitemap

  • Robots.txt configuration

Local SEO

  • Google Business Profile optimization

  • Citation management

  • Local keyword optimization

  • Location page optimization

  • Review strategy recommendations

Off-Page SEO

  • Link acquisition

  • Citation building

  • Content outreach

  • Authority development

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Content Creation & Blog Writing (Added July 21, 2026)

As part of certain SEO services, NuBiz Solution may create blog articles, website copy, and other written content using a combination of artificial intelligence (AI) tools and human review.

 

Unless otherwise agreed in writing:

  • AI-generated content will be reviewed by NuBiz Solution before being provided to the Client.

  • Blog articles and written content will be submitted to the Client for review and approval prior to publication whenever reasonably possible.

  • The Client is solely responsible for reviewing and approving all content for factual accuracy, legal compliance, industry-specific requirements, and brand messaging before publication.

  • Once approved by the Client, NuBiz Solution is not responsible for any inaccuracies, omissions, legal claims, copyright concerns, or damages arising from the published content.

  • NuBiz Solution does not guarantee that AI-generated content will be free from factual errors, outdated information, or similarities to publicly available content and recommends that Clients independently review all content before approval.

 

AI Search Optimization

Optimization for AI-powered search experiences, including structured data improvements, semantic content organization, entity optimization, and content formatting designed to improve discoverability within AI-assisted search platforms.

SEO rankings, traffic, leads, and revenue cannot be guaranteed due to factors outside NuBiz Solution's control, including but not limited to:

  • Google algorithm updates

  • AI search changes

  • Competitor activity

  • Domain history

  • Client content decisions

  • Market conditions

 

10. Hosting & Website Maintenance (Revised July 21, 2026)

Website Maintenance Plans include only the services outlined within the Client's selected maintenance package.

Unless otherwise stated:

  • Maintenance hours do not roll over from month to month.

  • Maintenance hours may not be exchanged for custom development or project work.

  • All support requests must be submitted by email to customersupport@nubizsolution.com unless otherwise agreed.

  • NuBiz Solution's typical response time for maintenance requests is within seventy-two (72) business hours; however, response and resolution times may vary depending on the complexity, priority, and nature of the request.

  • Requests requiring additional investigation, clarification, testing, access credentials, third-party vendor involvement, or the reproduction of reported issues may require additional time.

  • NuBiz Solution is not responsible for delays resulting from incomplete information, delayed Client responses, third-party platform issues, hosting providers, domain registrars, API providers, software vendors, or circumstances beyond our reasonable control.

  • Emergency requests will be evaluated and handled based on severity and resource availability but are not guaranteed.

 

NuBiz Solution is not responsible for outages, errors, or functionality changes caused by:

  • Hosting providers

  • Domain registrars

  • DNS providers

  • Platform updates (e.g., Wix, WordPress, Shopify)

  • Plugin or application conflicts

  • Third-party integrations

  • API changes

  • Security breaches or malicious attacks beyond NuBiz Solution's control

  • Client modifications made after project completion

 

Third-party outages, hosting provider failures, DNS issues, platform updates, plugin conflicts, and security incidents are outside NuBiz Solution's control.

 

11. Third-Party Services (Added July 21, 2026)

NuBiz Solution frequently integrates third-party software including, but not limited to:

  • Wix

  • WordPress

  • Shopify

  • Google

  • Stripe

  • PayPal

  • Square

  • Mailchimp

  • Zapier

  • Calendly

  • Jotform

  • CRM platforms

  • And other third party tools not mentioned

 

NuBiz Solution is not responsible for service interruptions, pricing changes, discontinued features, API modifications, or outages affecting third-party providers.

 

12. Promotional Rights (Revised July 21, 2026)

Unless otherwise agreed in writing, NuBiz Solution reserves the right to display completed work within its:

  • Portfolio

  • Website

  • Social media

  • Marketing materials

  • Case studies

  • Proposal documents

 

This may include:

  • Logos

  • Screenshots

  • Public website links

  • Project descriptions

 

Confidential information will never be disclosed without written consent.

 

13. Limitation of Liability (Added July 21, 2026)

NuBiz Solution shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of any website, application, branding, marketing, SEO, or consulting services.

The maximum liability of NuBiz Solution shall not exceed the total amount paid by the Client for the specific service giving rise to the claim.

 

 

Contact Information

NuBiz Solution

Email: support@nubizsolution.com

Phone: 240-215-6447

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